Support & Help Centre

This is the central support page for HR Perfect Solution Providers (Pvt.) Ltd. and Flexi IT Services. Whether you are using our HR outsourcing services, Flexi HRMS, BeSafe, eSafety MEPCO, or visiting hrpsp.net, this is where you can find help.

Typical response: 1–2 business days

HR & Payroll Support

For queries related to outsourced employees, payroll, attendance, leave, and HR documentation managed by HRPSP on behalf of your organization.

Please include your company name, employee ID (if applicable), and a clear description of the request.

Software & HRMS Support

For technical issues or questions about Flexi HRMS / HRIS, Flexi Desk, BeSafe, or other software modules deployed at your organization.

Mention the product name (for example, Flexi HRMS or BeSafe), your role (HR, employee, manager, safety officer), and screenshots if possible.

Health, Safety & eSafety MEPCO

For BeSafe and eSafety MEPCO permit-to-work or safety workflow related issues, such as access, approvals, notifications, or data discrepancies.

For urgent safety matters, also inform your internal HSE / Safety focal person in parallel to contacting our technical team.

General & Website Enquiries

For general questions about HRPSP, business partnerships, proposals, or anything related to the content and information published on hrpsp.net.

Share your name, organization (if any), and the nature of your enquiry so we can connect you with the right team.

Information that helps us help you

When you reach out via email or phone, including the following details helps our team route your request correctly and respond faster:

Your full name and organization / company name
Which service or product you are using (for example, HR outsourcing, Flexi HRMS, BeSafe, eSafety MEPCO)
Your role (for example, employee, manager, HR, safety officer, IT admin)
Relevant identifiers (employee ID, ticket number, permit number, etc.) if available
Device details for software issues (device model, operating system, app or browser version)
A clear description of the issue and, if possible, screenshots or error messages
Date and approximate time when the issue occurred

For safety-critical or time-sensitive issues, please mention the urgency in your email subject line and follow your organization’s internal escalation process in parallel.

For visitors of hrpsp.net

If you reached this page from hrpsp.net and have a general question about our services, careers, or partnerships, you can contact us via the support email or phone numbers listed above.

When writing to us, briefly mention the page or section of the website you were viewing (for example, HR Outsourcing, Flexi HRMS, BeSafe, Careers) so we can forward your message to the relevant team.

Office Address

HR Perfect Solution Providers (Pvt.) Ltd.
615-Siddiq Trade Centre,
Main Boulevard, Gulberg II,
Lahore, Pakistan

This is the official correspondence address for HRPSP & Flexi IT Services for contracts, proposals, and formal communication related to HR outsourcing, software products, and ongoing support.